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Customer Research Lead
Creating a successful food product depends on crucial market insights. Check out these sample survey questions for a new food product to get you started.
Whenever you try to build something new, it’s best done together, right?
In your food product development process, you don’t just say ‘bon appétit’ when you market a new product and put it in front of your ideal customer. What if they don’t care for it at all?
Take a step back. Try to create something together.
How? No need to invite a bunch of hungry customers to your production facility and let them play with ingredients. With a new food product survey, you can perfectly gauge what they’re hungry for and create a product that’s a match made in heaven.
We’re following up our recent guide on market research for product development with some practical examples of survey questions you can use. This article will focus specifically on food products, but make sure to also take a peek if you’re stuck on another type of product — we’re sure you’ll find some inspiration either way.
A food product survey gathers consumer feedback on various aspects of a new food item, including taste, texture, packaging, price, brandin, and overall appeal.
It helps you understand customer preferences, identify potential improvements and gauge purchase intent, making sure the product meets market expectations and stands out against competitors.
For your food product survey or questionnaire, you’ll need to ask the right questions. Our research experts have written a guide on how to write good survey questions.
And here are they key food product survey questions to ask your target customers.
This category helps gauge consumers’ initial reactions to the product’s look, feel, and overall visual appeal. It explores whether the packaging and presentation are attention-grabbing and if the product stands out on shelves.
Understanding first impressions is essential for identifying potential attraction or hesitation points. These insights help refine product design and branding for stronger market impact.
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Evaluating the sensory experience is crucial to product success. This category dives into how consumers perceive taste, texture, freshness, and overall quality.
It also helps understand how well the product meets expectations compared to similar items. Feedback on flavor balance and satisfaction levels can guide recipe adjustments and quality control.
Knowing how and when consumers plan to use the product provides key insights for marketing and distribution. This category explores frequency of use, situational fit (snack, meal or on-the-go) and whether it’s suitable for social settings.
Understanding consumption habits helps optimize serving formats, portion sizes and product positioning.
This category measures consumers’ likelihood of purchasing the product and their perception of its value. It assesses acceptable price ranges, willingness to buy on sale and views on premium positioning.
Price sensitivity insights inform pricing strategies and promotional tactics for maximum market adoption.
With growing health awareness, it’s vital to align with dietary needs and wellness trends. This category evaluates how well the product fits into consumers’ health-conscious choices, including ingredient appeal, nutritional value and dietary compatibility.
Understanding these preferences ensures the product appeals to a broad audience and stands out in the better-for-you category.
Consumers often associate product quality and innovation with brand reputation.
This category explores how well the product aligns with the brand’s identity and values. It assesses whether the product strengthens brand loyalty, elevates brand perception and fits into the existing product portfolio.
Understanding how consumers perceive the product against competitors helps position it more effectively.
This category measures comparative quality, value and uniqueness, identifying key differentiators. It also assesses whether the product offers enough appeal to prompt brand switching.
Effective messaging drives awareness and purchase intent.
This category tests the clarity and appeal of product names, descriptions and promotional claims. It also explores the impact of influencer endorsements, marketing offers and key benefit statements to refine campaign strategies.
Building an emotional connection increases long-term loyalty.
This category uncovers the product’s ability to evoke excitement, nostalgia and positive experiences. It also explores how well the product fits into consumers’ lifestyles and whether they’d recommend it to others.
Consumer feedback fuels product improvement and innovation.
This category gathers suggestions on flavors, packaging, portion sizes and eco-friendliness. It also helps identify unmet needs and potential enhancements to ensure the product remains competitive and customer-centric.
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A new food product survey shouldn’t be a carte blanche with all the options your food scientists can create. You make it more specific and tie it to, ideally, one objective.
Before we get into the list, here are some of the most exciting direct-to-consumer food brands to whet your appetite. And insightful new product research isn’t limited to food products—here are some successful brands who’ve tested beverage branding ideas with consumer research.
Let’s look at some of the factors that play a role in food products.
You can’t ask your customers to fill in all the blanks. You should use the survey to fill in the blanks you can’t just assume. Let’s say your market research has shown that there’s a considerable demand for one-person portions of healthy vegan meals, for the microwave. That ticks the boxes for size, nutrition and occasion.
But you’re missing an important element: taste. This is what you can find out in your survey.
It depends on who you ask.
Product managers tend to say “go” if a product concept does not look bad; researchers want to say “stop” unless it looks good. Jay E. Klompmaker, G. David Hughes & Russell I. Haley, Test Marketing in New Product Development
Product managers tend to say “go” if a product concept does not look bad; researchers want to say “stop” unless it looks good.
There’s a difference between a product reaching certain requirements, and it being set up for success. Product managers want to launch a successful product. Researchers want to prevent expensive failed launches.
Of course, you’ll need both, but a new product survey and ad copy testing should be used for product managers — to reach for excellence and step away from the status quo. The bare minimum that your product needs to succeed needs to be established before you launch a survey. What you’ll get from the survey is almost literally the icing on the cake of your new product.
Find out what customers are missing in the supermarket. What flavours they could not stop buying if they exist. What products they haven’t been buying because of their dietary restrictions.
Or gather information that will help you create a product that is unique in some way. Go beyond learning what products your customers already love — use that only as your baseline.
Organic Valley has used Attest go find out what flavours to introduce next – and what to name them.
“We were able to identify the top three flavors that we then wanted to bring into the pilot labs. But while our primary insight was around flavors, we also got back a secondary unanticipated insight around how the consumers were clustered around the naming of products as well.
It wasn’t just around choosing the right flavor but it was choosing the right flavor in the context of a broader name. To get specific, one of the options was ‘spicy tomato salsa egg bites’ and the consumers said it reminded them of the Mexican dish huevos rancheros. And so then we were able to test ‘spicy tomato salsa egg bites’ versus ‘Mexican egg bites with rancheros salsa’.”
Did that get you hungry for more? Read the full Organic Valley case study.
You came for questions, and that’s what we’ll give you. We’ve gathered some practical examples of what you could ask in a new food product development survey, or when you’re ready to create a food brand.
Creating an effective food survey requires a thoughtful approach, combining the right questions with intuitive tools.
Start by defining your research goals – whether it’s testing product appeal, pricing or brand fit. Use clear, unbiased language and a mix of question types (like multiple choice, scale ratings, and open-ended responses) to capture both qualitative and quantitative insights.
With Attest, you can quickly build, distribute, and analyze your survey, reaching your target audience and using reliable consumer insights to make launch decisions you know your target audience will eat up!
Nick joined Attest in 2021, with more than 10 years' experience in market research and consumer insights on both agency and brand sides. As part of the Customer Research Team team, Nick takes a hands-on role supporting customers uncover insights and opportunities for growth.
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