Brand trust is on the line in 2026

The form was successfully submitted

Attest’s 6th annual Consumer trends report uncovers how trust is driving – or derailing – decisions in 2026. From cautious spending and climate fatigue to AI anxiety and subscription bloat, we map the key shifts in behavior and sentiment, with guidance for researchers and marketers navigating a more selective, values-led consumer mindset.

Read the report

Consumers are cautious — and more selective than ever

Half of US consumers describe their spending as cautious. Brand loyalty is eroding, with 77% likely to switch to cheaper brands. Trust is now the deciding factor — and even the most optimistic consumers won’t spend without it.

Consumers are ditching brands over broken trust

Shrinkflation, surprise fees, and sneaky auto-renewals are taking their toll: 79% of shoppers respond negatively to shrinkflation, 70% leave or lose trust after an unexpected bank charge, and nearly 60% have been auto-renewed into a subscription without consent. In 2026, even small breaches of trust can lead to brand abandonment.

Inside you’ll discover

48%

of Americans feel negatively towards the government

53%

are worried about inflation in 2026

51%

of shoppers are spending cautiously

Get this report to your inbox!

The form was successfully submitted

We’re rated 4.5/5 on G2 and trusted by some of the world’s biggest B2C brands

Why choose Attest?

Access to insights from 59 countries – fully localised and translated, across 70 languages – is just the start

Ease of collaboration across large and complex teams 

Attest empowers democratisation of research. Teams can set user permissions, share credits and collaborate on surveys, and unlike other platforms, we don’t limit seats.

Simple and transparent pricing

No hidden fees – no matter who or where your audience is we have one flat audience cost.

No extra cost for the support you need  

Our industry-leading team of experts are always on hand for everything from survey setup best practice, to support in identifying key trends in your data.

We have detected that you are using ad blocker software and this may cause dysfunction. To have a better user experience, please turn it off and refresh this page.