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Senior Customer Research Manager
To keep up with the fast-moving food and beverage market, F&B teams need insights they can rely on. Whether it’s getting a pulse on shifting consumer preferences, making product decisions, or validating industry trends, consumer insights help teams map the way forward.
But not all insights are created equal. In this post, we’ll uncover the variety of data sources available, spotlighting which matter most to F&B teams—and how to get the insights you need to make critical product decisions.
Accurate data sources play a critical role in guiding F&B product development. By understanding what consumers actually want—including why they shop, what their flavor preferences are, and how they evaluate products—teams can move beyond assumptions and build products that align with real demand.
Consumer insights enable F&B teams to better refine flavor profiles, ingredients, formats, and packaging before products ever reach the shelf. They’re also essential for validating trends and new ideas. Through feedback and behavioral data, companies can test whether a new flavor, product format, or functional benefit is likely to succeed.
Perhaps most importantly, accurate consumer data helps reduce the risks associated with launching new products. Product development can be costly, and unsuccessful launches can waste significant time and resources. By grounding decisions in real consumer feedback and market signals, F&B teams can prioritize the most promising ideas, avoid misaligned concepts, and identify opportunities within emerging or underserved categories.
As we mentioned earlier, not all data sources carry the same weight. And if you’re new to F&B, you might not know what’s industry standard or which sources to trust.
Not to worry. We’ve gathered the top methods for sourcing food & beverage market insights to help your products thrive in the market.
Widely considered the most reliable source of consumer data, primary research captures firsthand feedback directly from target consumers—revealing key insights such as preferences, perceptions, purchase intent, and reactions to new product ideas.
F&B teams gather primary research via methods like surveys, questionnaires, and concept tests. These research methods help validate whether a product idea resonates with consumers before significant investment is made.
By grounding decisions in real consumer input, companies can identify strong opportunities and refine weaker concepts.
Gleaned from actual purchase transactions, point of sale (POS) and retail scanner data are great sources of real-world consumer behavior insights. They provide visibility into category trends, market share, and competitor performance—helping F&B teams evaluate distribution, spot growth opportunities, and track emerging demand.
Search behavior is often one of the earliest indicators of emerging consumer trends. By analyzing what people search for online, F&B teams can identify rising interest in specific ingredients, product formats, diets, or flavors before they fully appear in sales data.
Looking at keyword volume, growth patterns, geographic interest, and related queries helps brands understand what consumers are actively exploring. This information can highlight shifts in preferences, like growing demand for functional ingredients or new beverage formats. Because it captures curiosity and intent early, search behavior helps F&B teams detect potential demand sooner than traditional retail metrics.
Social listening captures real-time conversations about products, brands, and trends across social media platforms. It reveals insights such as consumer sentiment, trending flavors or ingredients, emerging product formats, and how people talk about their experiences with food and beverages. This type of data helps brands understand cultural signals and shifting preferences that may not yet appear in traditional research or sales data.
Social listening is especially useful in fast-moving categories where trends can emerge and spread quickly online. It’s particularly effective for understanding Gen Z audiences, who often discover, DM, and create content about food trends on social platforms.
Your consumers are talking; are you listening (to your own data)?
That’s right: your loyalty program, CRM, and purchase history data are a treasure trove of insights showcasing how your customers actually buy over time. They reveal patterns such as purchase frequency, product preferences, basket composition, and responses to promotions or offers. This data helps your F&B team understand which products drive repeat purchases and which customer segments are most valuable.
By using these insights to personalize offers and experiences, you can strengthen relationships, increase repeat purchases, and improve customer retention.
Let’s take a beat to talk about data sources versus research solutions. While they play different roles in generating consumer insights, they also work together to give F&B teams the insights they need.
As you’ve gathered from the above, data sources provide raw information, such as survey responses, sales transactions, search behavior, or social media conversations. Research solutions, on the other hand, are the tools and methodologies used to analyze, organize, and interpret that data.
TL;DR: Your F&B team needs access to both.
Here’s why: Research solutions, like Attest, transform raw data into meaningful market insights by identifying patterns, trends, and correlations that inform business decisions. Modern solutions (like ours) include capabilities such as advanced analytics, data visualization, interactive dashboards, and AI-powered analysis. By turning large volumes of data into clear insights, your teams can better understand consumer behavior, evaluate opportunities, and guide product development and strategy.
Discover the AI consumer insights engine loved by F&B brands
Attest helps brands like Unilever, Fever-Tree, Nestle, and Molson Coors to make their most important business decisions.
Once data has been analyzed through a research solution, F&B teams use the insights to guide data-driven decisions across product development, innovation, marketing, and more.
What does this look like in the real world? Imagine that your team has uncovered rising interest in a specific ingredient—such as matcha or functional mushrooms—through social listening and search data. As a next step, they validate that trend by running consumer surveys or concept tests to measure interest, purchase intent, and preferred product formats. By combining multiple insights, your F&B team then refines product concepts, shapes positioning, and moves forward with greater confidence that their innovations align with real consumer demand ahead of launch.
When it comes to consumer research, your team needs insights it can count on.
Attest helps F&B teams like yours make data-driven decisions through targeted surveys, supporting everything from concept testing to understanding brand perception and competitor benchmarking. With access to insights from over 150+ million consumers across 59 countries, you gain a strategic advantage: unlocking what resonates with consumers, identifying areas for improvement, and guiding which ideas are most likely to succeed in the market.
Steph has more than a decade of market research experience, delivering insights for national and global B2C brands in her time at industry-leading agencies and research platforms. She joined Attest in 2022 and now partners with US brands to build, run and analyze game-changing research.
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