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Head of Strategic Research
With new products constantly entering the marketplace, the food and beverage (F&B) industry is one of the most crowded and competitive out there. For F&B brands, getting—and holding—shoppers’ attention is key. But first, they need to understand what shoppers actually want.
That’s where product testing comes in. Conducting product testing helps F&B brands ensure their products’ flavor, packaging, pricing, and claims resonate with customers.
In this post, we’ve rounded up the key things you need to know to validate your new F&B product ideas, including what product testing is, as well as the top methods and best practices you should use to help your product thrive in the market.
F&B product testing evaluates new or existing food and beverages to ensure they meet safety, quality, and regulatory standards, as well as customer expectations. The process involves testing for pathogens and nutritional content, as well as shelf-life and sensory-related qualities to verify safety and consistency pre- and post-launch.
When it comes to testing consumer goods, F&B products are in a league of their own. F&B teams go beyond functional performance or aesthetic testing, evaluating subjective and short-lived sensory experiences—think: taste, aroma, and texture—to understand what drives repeat purchases. Plus, F&B teams must ensure their products comply with strict safety regulations to protect public health.
Here’s what F&B teams are testing for:
Now that we’ve covered what F&B product testing is and how it differs from other consumer goods testing, let’s talk about the common types of testing teams conduct. As you’ll see, each test focuses on a different dimension of the product, such as flavor or benefit claim, to help paint a complete picture of how your product will perform in the market.
We’ll cover:
Sensory and flavor tests reveal how consumers truly experience a product, pinpointing what they like or dislike about its flavor, aroma, texture, and aftertaste. They uncover specific drivers of preference (e.g., ideal sweetness, creaminess, and so on), as well as dealbreakers like bitterness, artificial notes, or unpleasant aftertastes.
These insights show how a product is performing, helping F&B teams identify any reformulation needs. Details matter; even subtle sensory misalignments can impact trial, repeat purchase, and overall product success.
Claims testing reveals how consumers interpret and value stated benefits like hydration, energy, or protein. It shows which claims feel credible, relevant, and motivating—and which ones are confusing, untrustworthy, or easy to ignore.
With these insights, teams understand what actually drives purchase intent, including the language, proof points, and benefit hierarchy that resonate most. In F&B, claims matter because they often shape first impressions at the shelf, directly influencing whether consumers try a product or choose it over a competitor’s.
Does your packaging grab a consumer’s attention? Why does or doesn’t it appeal to them? And does it communicate why your product is worth buying? These are the questions packaging testing answers. And with those insights, your F&B team can understand what’s working and what isn’t with your packaging.
Why does packaging matter so much? In F&B, packaging is often the first—and sometimes only—chance to catch a potential consumer’s attention and influence their purchase.
Pricing research reveals how much consumers are willing to pay for a product; what price feels fair—or like a splurge, but worth it (treat yo’self!); and when you’ve priced yourself out of the market. These insights help you identify optimal price ranges, test different price points, and understand how pricing impacts purchase intent.
This is critical because pricing directly influences both trial and repeat behavior: too high a price can deter first purchase, while too low can undermine perceived quality and margins.
Concept testing new flavor and format ideas reveals whether they actually resonate with consumers before you invest in development, production, and marketing. It also uncovers which ideas feel exciting, relevant, and differentiated—and which miss the mark.
These insights will help your F&B team prioritize high-potential concepts, refine positioning, and avoid costly missteps.
Ready to put theory into practice and test your F&B products? We’ve developed an actionable four-step framework to help you get started.
Here are the steps to take:
Here are some best practices to help you get the most out of testing your F&B product:
Early insights help you fine-tune flavor, aroma, and texture before costs scale, reducing the risk of late-stage reformulation or a delayed launch.
Test benefit claims with your target audience to ensure they feel credible, relevant, and motivating. The right consumers will reveal whether your claims drive purchase intent—or need clearer language, stronger proof points, or repositioning.
Assess packaging alongside competitors to understand how it performs on the shelf. This reveals whether it stands out, communicates value quickly, and triggers consumers’ appetites in a real-world setting.
Incorporate pricing research early to align product expectations with what consumers are willing to pay. Early pricing insights help you balance perceived value, positioning, and profitability before go-to-market decisions are locked in.
Unlike other consumer goods, F&B products require a specialized testing approach. But therein lies the key to success in a competitive and fast-evolving market. By testing flavors and sensory experiences, validating claims and benefits, and gauging packaging and pricing appeal, you can set yourself apart in a crowded landscape.
At Attest, we empower F&B brands like yours to get ahead of the curve. With access to reliable insights from over 150+ million consumers across 59 countries, you can test your ideas, refine your products, and gain a competitive edge.
Discover the AI consumer insights engine loved by F&B brands
Attest helps brands like Unilever, Fever-Tree, Nestle, and Molson Coors to make their most important business decisions.
Nick joined Attest in 2021, with more than 10 years' experience in market research and consumer insights on both agency and brand sides. As part of the Customer Research Team team, Nick takes a hands-on role supporting customers uncover insights and opportunities for growth.
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