Expert advice at every step

Want access to quality insights without the fuss? Our team of experts is here to help get the most out of your research and save time at every step of the journey.

“I was actually really surprised at how much effort and attention they gave my team. Consistently, the standard of advice was above and beyond what I was expecting to get.”

Liz Yates, Head of Growth at Oddbox

Who are the Customer Research Team?

The Customer Research Team is our in-house team of research, strategy and analytics consultants that help you enhance and action your findings.

Their dedication and knowledge ensure they can advise you on using Attest as effectively as possible.

How we help our clients

You can advice from a research expert with Attest!

We offer Standard and Elite customers a designated research expert to support on research projects and help you get the most useful insights, from ideation to implementation.

Whether you’re new to research and need some direction, or a seasoned pro who’d like a second opinion, they’re your secret weapon.

Platform onboarding and ongoing support

Research advice and guidance

Resources in our Consumer Research Academy and Help Center

Starting your research

We can help with survey design, guiding questions, structure and recommendations for audience targeting.

Platform onboarding

Onboard all existing and subsequent joining customer team members so they are comfortable using the platform from day one.

Research advice

We offer advice sessions about the platform and guidance for incorporating learnings into future projects.

Quality control

Our quality control checks give you peace of mind that surveys are being completed promptly with the highest quality output.

Quality output

We’re here to ensure you’ve got all your bases covered; asking the right questions related to your desired outcomes will be vital to maintaining a high-quality output.

Progress management

We’ll verify that respondents complete the survey on time, overseeing progress once in the field.


We offer support and guidance, whether interpreting data for key takeaways or areas for further research.

Insights analysis

Our team can walk through the survey results dashboard with you, bringing their years of experience to pick through the fine details and bring added value with practical and comprehensive conclusions.

Insights application

Our team can provide advice on the export if required and help with other areas to examine more closely on later projects.

Meet the experts

The faces behind our team live and breath research, their passion comes from helping businesses grow through cultivating new insights. They worked with major agencies and brands- having gained experience on major research projects. They’re expert problem-solvers and strategic thinkers who can help guide you in the right direction for results. 

Sam Killip

As a former solicitor, Sam brings a problem-solving mindset to the Customer Research Team; with experience in agency insight teams, she loves how survey data can always tell a compelling story.

Nikos Nikolaidis

Before his time on the Customer Research Team, Nikos was at Euromonitor International, for two years. His love of research comes from helping major brands make informed decisions on ideas and projects never previously considered.

Andrada Comsa

For Andrada, the ability to shape internal strategy, improve products and services, ultimately positively impact the end customer is what drives her work. She brings over ten years of experience within agency/market research agencies roles.

Elliot Barnard

With a market research background that stretches more than ten years, Elliot loves being able to help people research more effectively and finds the most fulfilling thing is when he sees people he’s worked with launching great surveys!

Jacob Barker

Jacob has 12+ years’ experience in research, at Ipsos, Kantar and more. His goal is to help clients ask the right questions, to get the most impact from their research and to upskill clients in research methodologies.

Stephanie Rand

Stephanie has over 12 years of research industry experience spanning qualitative and quantitative methodologies. She loves partnering with people to understand their needs and hypotheses to develop research programs to help them make more informed decisions. 

Liam Leahy

Liam’s background was previously on the client experience side—he’s now spent more than three years on the Attest team. His key motivator is seeing our clients take valuable insights from their results, and  the impact that feedback will have.

Nick White

Nick has over ten years of experience in the industry. He brings his perspective of working with significant agencies and brands, navigating roadblocks clients may experience from internal stakeholders.  

What our clients say about us

“Their team steps in to help as much or as little as you want them to. They help you think through the order of questions, flag when you may be asking biased questions and seem genuinely interested in your business and outcomes.”

Read more user reviews

Got a question for us?

Reach out via [email protected], or ask a question in the in-platform live chat.