How it works
Data quality
Our audience
Expert support
Features
By Use Case
Brand tracking
Consumer profiling
Creative testing
Market analysis
New product development
By Role
Marketers
Insights professionals
2024 US consumer trends
2024 UK consumer trends
Zero-party data revolution (US)
Zero-party data revolution (UK)
Academy
Templates
Help center
Blog
Consumer research made simple
The data you need to inform decisions
Target the consumers that matter
Get the most from your research
Smart features, simple outcomes
Track brand health and performance
Know your consumers
Test creative and track effectiveness
Analyse competitors and new markets
Scoping and new product development
Simple, accurate research for ambitious marketers
Quick, reliable data for fast-moving insights teams
Learn from Attest’s experts in the Consumer Research Academy.
Get a head start with survey templates written by our research experts.
Need help with the Attest platform? Get answers and chat with the team.
Watch, read and listen to more content from the Attest team.
PensionBee’s insights team was able to evidence strong consumer demand for a sustainable and ethical pension investment plan
Pension provider PensionBee had begun receiving calls from customers who wanted to exclude oil companies from their investments. Recognising a shift in consumer attitudes, they needed to quickly investigate how far the feeling ran among their target consumers.
We weren’t sure whether these were vocal customers who had a minority opinion or whether their views were representative of most of our customersPriyal Kanabar, Customer Insight Manager at PensionBee
We weren’t sure whether these were vocal customers who had a minority opinion or whether their views were representative of most of our customers
Kanabar and her team used Attest to carry out an extensive consumer research project. The research probed PensionBee’s customers on how they want their pension money invested, and to what extent they want providers to take ethical concerns into consideration in the investment process. From the research, they learned there was significant demand for a new Fossil Fuel Free Plan.
We used evidence from Attest surveys to lobby our money managers to create a completely new mainstream fund.
commitments from people pledging to switch
investors
investors happy with the plan’s exclusions
PensionBee’s Fossil Fuel Free Plan* excludes companies with oil, gas or coal reserves, as well as tobacco companies and manufacturers of controversial weapons (*capital at risk). Instead, more of savers’ money is invested in companies that are aligned with the Paris agreement, using a specially created sustainability index.
Within a short time of being introduced to customers, the Fossil Fuel Free Plan had already received £45 million in commitments from people pledging to switch their existing plans. And when PensionBee surveyed the 4,000+ investors a year after launch, they found that 89% were happy with the plan’s exclusions. They will continue to monitor consumer sentiment and evolve the plan as views change.
Our mission is to make pensions simple and engaging, and embracing customer feedback is a huge part of that. Attest helps us to harness insight quickly and easily to drive evidence-based decision making and ensure as a business we are relentlessly focused on customer need.
See how market analysis can bring you closer to your customers.