The US Direct-to-Consumer Economy Report 2020

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What’s inside?

Results from a survey of 2,000 nationally representative US residents
The kinds of direct-to-consumer subscriptions we’re buying, and how much we pay for them
Which subscription services and products are the most used and most loved
How the direct-to-consumer economy is growing, and how consumer behaviour is changing as a result

Still not sure? Have a read…

The subscription economy has grown more than 350% in the last seven years, with the sector increasing revenues 5x faster than S&P 500 companies.

More and more companies are waking up to the benefits of recurring revenue, whether they decide to lock customers in with curated subscription boxes, access to content or services, or by replenishing consumables.

The subscription model is said to have benefitted from a change in attitudes driven by younger consumers – a generation not bothered about actually owning albums or DVDs, for example, but happy to have media on-tap when they want it. They also want increased convenience, such as unlimited free and fast delivery.

But with the growth of subscription businesses comes greater competition. Just how many subscriptions is the US consumer willing to commit to and will they become tired of more and more companies reaching into their bank accounts every month?

We surveyed 2,000 US consumers who have subscriptions to get a handle on how many the average person has, how much they spend on subscriptions, the types of subscriptions they value most and their attitudes to subscriptions. We also look at how their behavior might change in future as smart devices gain the ability to make purchases on their behalf.

Contents:

Subscription spending
Media subscriptions
Subscription boxes
App subscriptions
Other subscriptions
Management of subscriptions
Future of subscriptions

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