5 rules for effective customer research that make a difference

What makes an effective piece of customer research? Our Customer Research Team work with hundreds of brands across the globe, guiding them through their market research to make sure they make the most of their insights.

Attest’s Director of Customer Research Sam Killip joined The Intuitive Customer podcast from the team at Beyond Philosophy to discuss the the key rules for effective market research.

To whet your appetite, here are the 5 rules:

  1. Define the right method
  2. Get under the skin of the customer
  3. Cast your net wide
  4. Respect your respondents
  5. Do them little and often, rather than large-scale

Find out more about these points and how they translate into action for consumer brands by listening to the full podcast.

Marcus Evans

Senior Content Marketing Manager 

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